Job Title:
B2B / Wholesale Salesforce Senior Business Analyst
Client:
Merkle
Start date:
5th January ****
Duration:
Until 31st March initially, with high possibility of extension
Location:
Onsite in Lisbon 3 days p/w
*Please note - this is a contract role and you must be registered as a freelance contractor*
Job Summary:
Business Analyst to join the Functional Team of the B2B/Wholesale Digital team. The Salesforce Senior Business Analyst supports the full refactoring and optimisation of the B2B/Wholesale digital landscape. The role focuses on designing high-quality user experiences, guiding business stakeholders toward future-ready solutions, and ensuring alignment with Salesforce best practices. Operating within an Agile environment, the analyst bridges business needs, functional teams, and technical development teams.
Key Responsibilities & Deliverables:
- Crafting luxurious, high-quality user experience for group platforms
- Create constructive collaboration and efficiency in a multi-location, multi-technology development team
- Bringing strong tech added value on the refinement activities
- Your Salesforce background and tech / func mindset will be a strong asset to promote Salesforce technology best practices and OOTB approach
Required Skills & Competencies:
- Graduated in an Engineering or Business School, master's degree in digital/web technology, Computer Science or related field
- Certification in one or more Agile methods and relevant business analysis methods, or Significant SAFE / Agile experience, or an equivalent combination of relevant experience and/or education/training
- Experience in omnichannel-related use cases and retail / wholesale
- Certifications including such as B2B Commerce Cloud, Community, Sales Cloud, B2C Commerce Cloud, Service Cloud, Marketing Cloud would be a plus.
- Self-starter;
ability to operate in achanging environment
- Serving leadership, achieving success with and through other industries
- International experience, with ability to adapt style to different cultures
- Speaking fluent French would be a plus