Take the next step in your career by working in a dynamic, fast-paced environment alongside a supportive team. We seek individuals eager to make an impact, add value, and unleash their full potential.
What You Will Do
- Provide support to high-level clients to help them grow across multiple channels – chat, email, and phone;
- Support and expand the self-serve advertising base for clients in the online and digital advertising domain;
- As a Customer Delight for Social Media, provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients' experience;
- Identify and solve problems, such as technical bugs and ads' delivery issues;
- Resolve customer issues in a timely manner and proactively communicate to clients on progress;
- Proactively identify areas where clients can improve usage of our solutions;
- Provide vital product insights and feedback from our customers to engineering.
What You Need
- Fluency in French;
- Proficient English communication skills;
- Strong communication, interpersonal, and problem-solving abilities;
- Basic computer knowledge and technical skills;
- Ability to multitask effectively;
- Team-oriented with the ability to thrive in a fast-paced, energetic environment.
What We Offer
- Comprehensive relocation support to Lisbon for candidates relocating from abroad;
- Competitive monthly salary;
- Health benefits and various other discounts;
- Full training provided by certified instructors;
- Opportunities for career advancement and professional development;
You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.
Skills: communication,customer,multitasking,proficient english communication skills,technical skills,team-oriented,strong communication skills,communication skills,fluency in french,french,interpersonal skills,basic computer knowledge,problem-solving abilities
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