Defect Resolution Specialist
We're looking for a skilled Defect Resolution Specialist to join our team. In this role, you'll be responsible for ensuring the successful go-live of our software releases.
* You will organize all defect management activities in the Release to secure timely closure and resolution of defects in collaboration with Process Testers, Test Manager, Process Teams, and Developers.
* Create defect corrections with relevant transports.
* Regularly follow up on defects regarding their timely closure.
* Maintain defects in the Defect Management Tool.
* Ensure synchronicity of defect corrections in different system lines through XLDs.
* Facilitate unblocking of defects through moderation of meetings with relevant stakeholders.
* Conduct and moderate regular meetings to provide the Defect Status of the Release.
* Identify improvements regarding the defect processes to ensure efficient management of all required activities.
* Ensure audit-compliant defect documentation.
Requirements
* Bachelor's degree in computer science, software development, or a related field.
* Proven work experience in Software Testing environments, ideally 5 years.
* Test Management Tool Knowledge, ideally SAP Solution Manager.
* Knowledge of Defect Management Process.
* ISTQB Certified Tester.
* Fluent English skills, both written and spoken.
* Strong quality mindset, structured thought process, and proactive approach towards problem-solving skills.
* Good communication and networking skills across different hierarchy levels to interact with different teams virtually and on-site.
* Proactive Teamplayer in an intercultural environment.
* Technical understanding and ability to learn.
* Familiar with Agile Methodologies.
* Availability to travel.
What We Offer
* A hybrid and flexible working model to promote a better work-life balance.
* A budget for home office support.
* The opportunity to do 16 hours a year of volunteer work.
* A health insurance.
* Access to our on-site medical center.
* The chance to join sports groups.
* Access to online learning platforms.
* Discounts with our partners.
* A shuttle bus to commute to the facilities.
* The possibility of financial support to your studies.
Why Choose Us
* Our company has received numerous awards and recognition, including Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing).
* We are proud to have been recognized as one of the World's Best Employers by Forbes (#1 Engineering & Manufacturing).
* Our company is listed among LinkedIn's Top Companies (#2).
* We have been awarded OnStrategy's REPSCORE 2024: Brands' Reputation in Portugal (#1 Engineering & Electronic Services).
* We are ranked #1 Industrial Machinery in Fortune's World's Most Admired Companies.
* Our company has been recognized as having the Best Interviews by Teamlyzer (Technology).
Please attach your CV in English.