Job Description
We are seeking a skilled IT professional to join our team as a Business Analyst. As a key member of our organization, you will play a critical role in driving digital transformation forward.
Your mission will be to collaborate with international teams, leveraging your expertise in processes, data, and technology to accelerate sales transformation. You will work closely with stakeholders, including Sales, internal IT partners, and Service Delivery Partners, to deliver and drive continuous improvement.
You will be responsible for owning different themes, evaluating user stories, and ensuring that best practices and guidelines are applied for each new user story. Additionally, you will provide first-level support in your topics and govern CPQ-related topics to ensure SieSales processes are followed.
Requirements
* University degree in Information Technology, Business Information Systems, or related field
* Solid experience delivering IT services and/or projects, as well as working with and managing suppliers in complex IT projects for large-scale global enterprise environments
* Strong ability to translate business requirements into technical specifications
* Experience with CRM systems and sales processes
* Knowledge of Salesforce platform and its core functionalities
* Experience with Salesforce CPQ (Configuration, Pricing, Quoting) or strong willingness to learn
* Understanding of CPQ concepts (product configuration, pricing, quoting, order management, and contract management) is preferred
* Familiarity with integration tools and APIs
* Experience working with System Integrators in complex IT projects
* Salesforce certifications are valued, CPQ Specialist certification is a plus
* Proven analytical and problem-solving capabilities
* Strong interpersonal and communication skills
* Proactive mindset with curiosity to learn new technologies
* Experience in working with cross-functional teams and stakeholders
* Strong team player with excellent collaboration skills
* Ability to work effectively in a global environment
* Solid commercial and analytical thinking
* Business fluent in English, German is a bonus
Benefits
We offer a hybrid and flexible working model to promote a better work-life balance. You will also have access to online learning platforms, discounts with our partners, and the opportunity to do 16 hours a year of volunteer work.
In addition, you will have access to health insurance, an on-site medical center, and the chance to join sports groups.
Why Work with Us?
* We are proud to be recognized as one of the best employers in Portugal, with numerous awards and recognition from reputable sources