Customer Support Representative
Neo Group is a Malta-based startup offering B2B services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in the iGaming industry.
The company is committed to delivering innovative, data-driven solutions that empower its clients and foster professional growth within a dynamic and collaborative workplace.
Key Responsibilities:
* Resolve customer inquiries
* Handle customer complaints
* Maintain accurate records
* Identify opportunities for process improvements
Requirements:
* Fluent in Portuguese and English
* Previous experience in customer support or similar role
* Excellent communication skills
* Patient, empathetic, and customer-focused mindset
* Strong problem-solving and conflict resolution skills
Benefits:
As a member of the team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge.
You will also be part of a vibrant community with over 40 nationalities across 10 global locations.