Join to apply for the IT Service Portfolio Manager (m/f/d) role at Siemens.
At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300,000 of the world's most forward-thinking minds and a presence in more than 190 countries, we make a truly global impact.
At the Portugal Tech Hub, we address challenges to make life easier, safer, and more sustainable. We focus on digitalization in areas such as Artificial Intelligence, Analytics & Business Intelligence, Cybersecurity, IT Infrastructure, and more. With around 1,600 experts, we are the home of the new technologists—Dream Builders, Impact Creators & Future Makers.
Your mission will be:
- Maintain and manage an assigned portion of the Siemens IT Service Portfolio.
- Supervise the lifecycle of IT services and offerings.
- Ensure portfolio compliance with Siemens service design criteria and guidelines.
- Coordinate with stakeholders like value center heads, service owners, and service managers to ensure data compliance and accuracy.
- Manage data relationships with related domains such as budgeting and contracts.
- Drive service integration and impact management by documenting dependencies.
- Identify portfolio inconsistencies through reporting and data analysis.
- Improve portfolio management processes and tools.
- Provide support and guidance on portfolio management.
- Act as operational escalation point for process questions.
- Collaborate with management to resolve escalations.
We are looking for someone with:
- At least 2 years of experience in IT portfolio or service management.
- Strong analytical skills.
- Desire to optimize and improve processes.
- Excellent communication skills in English.
- Ability to build relationships with colleagues and providers.
- Team player with the ability to work independently.
- Customer service passion.
- Experience with IT outsourcing, contracts, SLAs, or ServiceNow is a plus.
- ITIL certification is a plus.
Please attach your CV in English.
Siemens is committed to diversity and equal opportunity employment. We encourage applications from diverse talent pools.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Automation Machinery Manufacturing
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