Client: Werfen
Location: Lisbon, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: 00e29e4674c8
Job Views: 29
Posted: 23.01.2025
Expiry Date: 09.03.2025
Job Description:
Overview
The Sales Applications Specialist will be responsible for sales, promotion, and technical support to the customers in order to guarantee the right performance of both reagents and instruments, providing our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.
Key Accountabilities
1. Ensure the Compliance with Ethical Code.
2. Promote Werfen solutions and advise customers to improve lab organization.
3. Focus actions on "Value Selling".
4. Perform demonstrations and build trust in our solutions.
5. Keep clients updated on new techniques, by providing product information and organizing special visits.
6. Train customers and ensure the correct performance of the solutions.
7. Provide troubleshooting for technical enquiries.
8. Resolve product incidents at a technical level in coordination with specialists from the Business Unit and the manufacturing companies.
9. Installation of equipment, in coordination with the Technical Service.
10. Follow up with the client looking for new opportunities for growth.
11. Control the level of service offered by the different departments of the Company in the assigned accounts.
12. Responsible for a budget and seek business opportunities.
13. Responsible for the technical solution of the profitability calculation.
14. Responsible for the technical interpretation of the tender documents and the preparation of the technical documents (in collaboration with KAM and the Business Unit).
15. Organize special visits with Product Managers.
Networking/Key relationships
1. Area Manager
2. Sales Manager
3. Key Account Manager
4. Sales Application Specialists Manager
5. Product Manager
6. Customer Service & Logistics
7. Technical Support
8. Contracting Department
Minimum Knowledge & Experience required for the position:
1. Education: Bachelor´s Degree in Life Sciences
2. Experience: Laboratory experience in molecular biology, IVD market, sales and/or marketing
3. Additional Skills/Knowledge: Knowledge in life sciences: molecular microbiology, autoimmunity. Proficient computer skills (MS Office and SAP). Fluency in English is a must, basic oral Spanish is strongly preferred.
Skills & Capabilities:
1. Self-organized, identifies and prioritizes issues, works efficiently with quality results. Works well under pressure.
2. Maintains professional and technical knowledge about product lines and the market.
3. Shows enthusiasm and passion for all the products of his Business Line.
4. Establishes relations with customers based on trust and confidence.
5. Speaks clearly, concisely and is compelling in both positive and negative scenarios; listens to feedback, participates constructively in meetings, and is skilled in public speaking.
6. Strategic vision and deep market knowledge allow for foresight in changing circumstances.
7. Accomplishes instructions, is responsive to directives, assumes accountability for actions, and meets deadlines.
Travel requirements:
1. Daily mobility in the Portuguese territory
2. Up to 20% of international mobility
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