QiBit is a company dedicated exclusively to the Information and Communications Technology (ICT) sector, belonging to Gi Group, an Italian multinational positioning itself as one of the largest companies worldwide in the field of Human Resources.
Application Support Leader - HR Solutions (SAP, Workday)
We are looking for an Application Support Team Leader - Payroll & Human Capital (SAP, Workday) to join the team of our client - a reference company in the retail sector.
What will be your main tasks and responsibilities?
Ensure and monitor the development and implementation of applications within his/her scope, guaranteeing the development of solutions as well as testing and documentation;
Guarantee the 2nd line support to users of the several applications, analysing and solving incidents and promoting client's satisfaction;
Ensure the liability and performance of several applications through maintenance and verification routines;
Ensure the continuous improvement of applications, overseeing market trends, creating a plan of evolution and development, ensuring the alignment with best practices;
Manage the relationship with suppliers, monitoring their interventions (support, troubleshooting, installations, substitutions, ...), controlling service levels and quality;
Understand and evaluate client's needs and requirements.
What is required from you?
Bachelor's degree in IT, Computer Science or similar area will be valued;
Minimum 03 years of experience in leading application support teams, ideally focusing on Payroll and Human Capital (Workday, SAP SuccessFactors, SAP Payroll, etc.);
Previous experience in project management, with skills in Agile methodologies;
Good communication and relational skills;
Ability to take decisions and work towards results;
Ability to understand and develop client's needs and requirements, translating them to functional and non functional requirements;
Fluency in English (both written and spoken).
Sounds like you?
Send us your CV and let's talk!
#J-*****-Ljbffr