Descrição da Função
Do you speak
Dutch
and have experience in
Customer Support
? Are you looking to learn and grow in a dynamic, multinational environment?
If so, this could be the perfect opportunity for you
We are currently looking for a
Dutch Customer Service Representative
to join the team of a leading multinational company in Maia.
Porto | Maia Monday to Friday, hybrid regime
Your mission:
This is an opportunity to integrate the team responsible for supporting customers and ensuring the sales flow, where the main goal is the customer satisfaction. In this position, youll be responsible for: - Daily communication with customers to support their purchases and requests; - Develop long-term relationships with customers; - Manage the customer doubts in cooperation with internal departments; - Ensuring the invoicing process, as well as claims management and key indicators analysis - Document management and archiving.
What you need to embark on this mission:
-
Fluency in English and Dutch (mandatory)
; - Experience in customer management and customer support; - Computer skills and fast adaptability; - Dynamism, proactivity, good energy and team spirit; - Good interpersonal skills and customer focus, with strong communication skills.
What awaits you:
- Long-term direct contract with the client; - Hybrid working model, 3 days at the office and 2 days remote work; - Schedule: 8h to 17h or 8h30 to 17h30; - Integration into a leading multinational company in the sector, with a truly global reach; - Be part of a dynamic and motivated team that prioritizes teamwork and learning opportunities; - Stimulating and challenging work environment.
Do you identify with this opportunity and want to find out more? Apply now with your updated CV and embark on your next adventure!
Clique aqui para se candidatar!
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