About The Job The Cash Transfers Team Leader will manage team resources while supervising responsibilities handled by the team to guarantee the smooth functioning of the activity.
The team leader will also ensure that productivity, quality and risk management are dully handled while managing relationships with different stakeholders.Your Main Activities AreSupport the team members in managing teams' tasks, solve escalating issues, and report incidents.
Define together with the team members the necessary support for daily activitiesEnsure that tasks are coordinated to a high quality and service levelContribute to the process of people management in line with the career path defined with the Operations ManagerEnsure accurate and timely treatment of client's cash instructions (incoming and outgoing)Execute the first level controls of the operationsEnsure that market guidelines are being followed and perform coherence control on payments messages before releasing to the market in order to avoid delaysEnsure quality service for clients, and deal with client issues escalated by the team and share it with management when appropriateCommunicate and maintain a good relationship with the client, banks (information, improvements, developments, litigation), counterparties and custodiansParticipate in new projects and contribute to the development of client relationshipsProduce and deliver the necessary reports and Key Performance Indicator (KPI) related to the work and the teamShare information and initiatives with the teams (in team meetings or events)Profile And Skills To SuccessBachelor's Degree in Economics, Finance and AccountingAt least 3 years of Experience in Banking and Financial OperationsKnowledge in Operations and Processes - Transaction processing and data captureKnowledge in Risk ManagementKnowledge of Financial Markets and Payment systems (SWIFT, SEPA)Proficiency in Microsoft Office Pack (Excel, Word, PowerPoint)Fluency in EnglishAttention to detail/rigorDecision MakingAbility to inspire others and generate people's commitmentAbility to develop others and improve their skillsWhy joining BNP Paribas?
Leading banking institutionLeading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe.Our Presence in Portugal In Portugal since ****, BNP Paribas today has more than 9,220 employees, distributed across the Group's 10 business entities established in the country.
Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.Diversity and Inclusion commitment BNP Paribas ´ambition Is To Cultivate An Open And Responsive Environment For All That Encourages Collaboration And Interaction.
We Demonstrate Our Commitment By Actively Contributing To The Group's Diversity And Inclusion Strategy And Goals, In Line With The United Nations Sustainable Development Goals.
As Part Of Our Local Corporate And Social Responsibility – Diversity & Inclusion Strategy, BNP Paribas Portugal Is Committed ToPromote a fair and unbiased recruitment process and offer professional development opportunities to all employeesCelebrate diversity and advocate for inclusion, both externally and internally, encouraging employee's participation, creating space for different voices to be heard.Remote Working Conditions At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration.
Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment.
To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.Commitment towards work/life balance Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program.
At BNP Paribas, we care about our employees' wellbeing and promote a culture of good integration between work and personal life.To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.Please note that only applications submitted in English will be considered.In case you are selected for this role, further documentation will be requested to support your hiring process.
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