Customer Service Representative
We are seeking a Swedish-speaking professional to join our team in Lisbon, Portugal.
This role involves providing friendly and solution-oriented customer support in Swedish via phone, email, and chat. The ideal candidate will have intermediate level of proficiency in Swedish, strong communication skills in both Swedish and English, and the ability to work effectively in a fast-paced environment.
Job Description:
* Handle and document various customer inquiries
* Collaborate with other teams to ensure optimal customer assistance
Required Skills and Qualifications:
* Language Proficiency: Intermediate level of proficiency in Swedish
* Communication Skills: Strong communication skills in both Swedish and English
* Problem-Solving Skills: Ability to work effectively in a fast-paced environment
Benefits:
* Attractive salary with bonus opportunities
* Meal card for every workday – redeemable at supermarkets or restaurants
* Private health insurance
* Support with accommodation (shared housing with utilities included)
* Flight reimbursement after a certain period of employment
* Comprehensive onboarding and modern work environment
About Portugal:
* Weather: Portugal's mild Mediterranean climate allows you to enjoy the outdoors year-round
* Locations: Choose between Lisbon, with its vibrant city life and historical charm, or Porto, known for its scenic beauty and rich cultural heritage
* Culture: Immerse yourself in Portugal's famous cuisine, unique festivals, and its friendly, laid-back atmosphere
* Living Costs: Compared to many Western European countries, Portugal offers a lower cost of living while maintaining a high quality of life