Customer Experience Specialist Opportunity
We're looking for individuals who thrive in fast-paced retail environments, love engaging with customers, and have a passion for driving sales. This role is perfect for those who enjoy delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Responsibilities
* Deliver exceptional customer experiences that meet or exceed sales goals.
* Become a trusted guide for customers by conducting piercings, educating on aftercare, maintaining a sterile environment, and addressing questions and concerns throughout the process.
* Maintain a visually appealing store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
* Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
* Showcase products and services by staying plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
* Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of our products.
* Encourage customers to share their new accessories and piercings on social media, turning their experience into a memorable moment.
About You
* You are passionate about making sales, hitting goals, and turning browsers into buyers.
* You know what's trending, what's viral, and how to translate that into an amazing customer experience.
* You get people, and you love making them feel confident and empowered.
* You are organized, self-motivated, and always looking for ways to level up.