Customer Support Specialist
We are a recruitment agency committed to connecting talented individuals with exciting job opportunities across Europe.
Job Responsibilities
* Deliver exceptional customer service by responding to inquiries, resolving issues, and providing timely support.
* Show empathy and professionalism in every interaction, whether written or verbal.
* Manage customer relationships and provide a premium experience.
* Collaborate with internal teams to resolve cases efficiently.
* Meet performance targets and quality standards consistently.
Required Skills and Qualifications
* You possess excellent Portuguese language skills, very good English communication skills, previous experience in customer service, strong interpersonal skills, good computer literacy, and familiarity with CRM systems.
* A bachelor's degree is preferred.
What We Offer
* A competitive monthly salary, health care benefits, numerous discounts, full training by certified instructors, professional growth opportunities, special events, community initiatives, and state-of-the-art premises.