About KLx KLx is the Portuguese subsidiary of Crédit Agricole S.A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines.Our mission is to assist with the IT transformation & activities of a worldwide insurance and banking group, capitalizing on all the skills from our international campus in Lisbon.About Responsibilities Within KLx, you will join ourInsurance Polewhere you will be responsible for managing a scope of our Crédit AgricoleInsurance IT partner.
Directly reporting to the Partner Relationship & Global Delivery Manager (PRM/GDM), you will be responsible for leading the teams and managing the operational activities in close collaboration with the client's operational managers.At the head of4 to 5 Tech Leads and 30 employees, your main missions will be: Operational management of the activity Management of the workload, activity plan, monitoring and reporting (KPIs) of the activity;
Oversight of IT services related to insurance platforms (policy management, claims, underwriting, actuarial tools, customer portals);
Participation in sourcing management Handling of client requests;
Liaising with the client on the recruitment process;
Onboarding of resourcesby ensuring the correct provision of equipment and access to insurance systems;
Team care and integration.Talent management Managing team members and, in conjunction with the Global Delivery Manager, carrying out recruitments;
Steering training plansand/or team care actions;
Steering and proposing mobility and development paths, particularly in insurance IT expertise.Reporting Producing indicators;
Preparing and leading client committees.Client operational management Preparing and leading steering committees with client management;
Preparing and leading activity monitoring committees with the client's operational managers;
Participating in the integration of new insurance clients in the transition plan, in conjunction with the transition manager.Who you are!
Degree in Computer Science, Software Engineering, or a similar field;
At least 5 years of experience in leading and structuring software development teams;
Experience ininsurance systems, claims management, underwriting solutions, or insurance digital platformswould be a valuable plus;
Advanced knowledge of French (mandatory);
Good knowledge of English;
Strong interpersonal abilities and a natural commercial mindset.What we offer Competitive Salary + Bonus + Flex Benefits + Health Insurance Hybrid working model, allowing you to combine onsite and offsite work Open Space with a lovely location next to Tejo, 5 minutes' walk from Metro and Train Station, 15 minutes' drive from Humberto Delgado's airport Canteen facilities (Breakfast + Lunch) Parking upon request (option to charge electrical cars) Free coffee, hot chocolate, fruits Training (Hard and Soft Skills) International environment with more than 15 nationalities.