ServiceNow Operations Specialist Role
The successful candidate will support and optimize the ServiceNow platform to ensure reliability, security, efficiency. This includes managing configurations, user access, incidents, upgrades while driving continuous improvement collaboration across teams.
* Configure manage ServiceNow platform meet organizational needs.
* Manage user access permissions oversee incidents perform basic troubleshooting.
* Support reporting analytics maintaining dashboards monitoring KPIs.
Prior experience with Corporate IT tools preferably ServiceNow is desired but not required for this role. Strong analytical problem-solving abilities sense of ownership great prioritization multitasking skills are essential for success in this position as a service operations specialist managing IT systems services platforms