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Position available at Asseco PST as a Senior IT Service Manager / Infrastructure Service Management in our Information Systems Unit.
Main Responsibilities
1. Planning, coordination, and execution of complex IT infrastructure transformation projects.
2. Management and supervision of service desk operations, systems administration, networks, and security.
3. Leadership of technical teams and coordination with vendors and telecommunications operators.
4. Implementation of ITSM systems and practices aligned with ISO standards.
5. Development of migration, relocation, and technological restructuring projects in large organizations.
6. Support in strategic definition and reorganization of IT functions in outsourcing environments.
7. Management of data center operations and first and second line technical support.
8. Internal training management and technical knowledge transfer in complex environments.
Location
On-site at our Lisbon facilities, with access to a hybrid work model.
Profile
- Higher Education in Information Technologies
- Intermediate level English
- Solid experience in managing ICT infrastructures and data centers
- Implementation and administration of ITSM platforms and related processes
- Coordination of multidisciplinary technical teams focusing on performance and delivery
- Management of LAN/WAN networks, telecommunications, and information security
- Experience with server and workstation virtualization platforms
- Compliance with ISO 9001, 22301, 27001 standards and audit management
- Knowledge of RGPD, NIS2, and DORA regulations
Valued Technical Profile
- Implementation of solutions in highly regulated corporate environments
- Integration of technical teams during organizational mergers
- Consolidation of technological infrastructures and sourcing reorganization
- Training and mentoring of technical teams
Valued Certifications
- ITIL Foundation or higher
- ISO/IEC 27001 Lead Implementer or Auditor
- ISO/IEC 20000 for Service Management
- PMP or equivalent Project Management certification
- Cloud certifications (e.g., Microsoft Azure Administrator, AWS Solutions Architect)
- Security certifications (e.g., CISSP, CISM)
Benefits
- Health and life insurance
- Mobile phone
- Flexible benefits plan
- Hybrid work model
- Additional 3 days of vacation after the first full year of employment
- Continuous training aligned with your career path
About Asseco PST
We specialize in software development for the financial sector, supporting various financial institutions with solutions in Core Banking, Treasury & Capital Markets, Digital Banking, Risk & Compliance, Data & Analytics, and IT Infrastructure & Security.
By responding to this ad, you authorize Asseco PST Portugal, SA, to process the data in your CV and attached documents voluntarily provided during the application process or for future vacancies. Only LinkedIn applications will be considered. To withdraw consent for future processes, you may send an email to the provided address. Withdrawal of consent does not affect the legality of processing based on prior consent.
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