We are seeking a highly skilled IT Support Specialist to join our team.
About the Role
This is an exciting opportunity for an IT professional to provide technical support and guidance to our business stakeholders. You will be responsible for identifying and resolving technical issues, maintaining system uptime, and ensuring seamless day-to-day operations.
Key Responsibilities
* Provide first-level technical support for IT-related issues, including hardware, software, and network connectivity.
* Maintain accurate records of technical incidents and resolutions.
* Collaborate with cross-functional teams to identify and implement process improvements.
* Develop and maintain documentation for IT procedures and best practices.
* Prioritize and manage multiple tasks and projects simultaneously.
Requirements
* Degree in Computer Science or related field, or equivalent experience.
* Proficient in Windows and Linux operating systems, as well as common IT tools and technologies.
* Excellent problem-solving skills and ability to work under pressure.
* Strong communication and interpersonal skills.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.