Key Responsibilities:
The Store Manager oversees sales floor operations, prioritizing customer experience and driving growth.
1. Develops a culture centered around delivering exceptional customer experiences that foster loyalty and drive sales performance.
Core Competencies:
* Fosters an inclusive work environment where associates are empowered to provide top-notch customer service and achieve sales targets.
* Collaborates with the sales leadership team to develop and implement strategies for store performance improvement.
* Owns the customer experience, ensuring seamless interactions across all touchpoints.
* Maximizes sales potential by effectively utilizing time on the sales floor.
* Demonstrates strong leadership in fostering excellent customer sales lead behaviors while meeting or exceeding sales goals.
* Leads strategic planning of visual merchandising strategies in partnership with category managers.
* Champions execution of Emerging Concepts in accordance with brand guidelines.
* Drives customer loyalty through brand strategy implementation and associate engagement.
* Conducts regular observations and provides constructive feedback to associates.
* Manages customer relations issues efficiently and effectively.
* Collaborates with the sales leadership team to identify and resolve maintenance and housekeeping issues.
* Ensures a safe working environment and promotes loss prevention best practices.