Electric Bike Support Specialist Job Opportunity
We are seeking a skilled Electric Bike Technical Support Specialist to join our team in Lisbon, Portugal.
The ideal candidate will be responsible for delivering exceptional customer service to our German market. Key responsibilities include managing incoming queries effectively, responding to calls and emails from enterprise clients, and recording required data elements in our CRM system.
Requirements:
* Native-level fluency in German and English
* At least 6 months of experience in Technical Support
* Excellent communication skills, both written and oral
* Ability to operate in high-pressure situations
* Analytical and problem-solving mindset
* Customer-centric and quality-oriented approach
What We Offer:
* Long-term opportunity with career growth potential
* Rotating shifts to accommodate project needs
* A competitive salary package including meal vouchers
* Reimbursement for transportation costs and private health insurance
* Opportunity to collaborate with leading brands and work in a multicultural environment
Join us on this unique chance to evolve your career and personal life in Lisbon, Portugal.