We are seeking a skilled professional to fill the role of Junior Change Manager. This is an exciting opportunity for individuals who are passionate about technology and eager to contribute to the success of our organization.
About the Role:
* Validate and verify the quality and completeness of incoming change records in the ITSM tool;
* Schedule changes in alignment with technical teams and business calendars;
* Communicate planned changes to stakeholders with professionalism and clarity;
* Prepare and distribute CAB agendas, change summaries, and meeting documentation;
* Track post-implementation outcomes, capturing success metrics and lessons learned;
* Maintain accurate reports on change activity, volumes, and trends;
* Participate in operational meetings to present or summarize upcoming changes;
* Contribute to process improvement efforts through structured follow-ups.
Key Requirements:
* Familiarity with ITIL processes and the Change Management lifecycle;
* Basic understanding of technical solutions relevant to enterprise IT environments;
* Willingness to learn and contribute to process improvement initiatives;
* Certifications in ITIL, Lean Six Sigma, Agile, or equivalents are beneficial;
* English proficiency (written and spoken).
Why Choose Us:
* Work on challenging projects for major clients;
* Learn about emerging technologies;
* Possibility of remote work;
* Design your career plan;
* Access to continuous training and certifications;
* Evolve through our internal mobility program.