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Finnish Customer Advisor - Lisbon, Portugal, Lisbon
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Client:
Sitel
Location:
Lisbon, Portugal
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
10085959be12
Job Views:
5
Posted:
13.07.2025
Expiry Date:
27.08.2025
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Job Description:
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are youFinnishnative or fluent with strongEnglishcommunication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join ourFinnish Customer Advisorteam.
As a customer advisor specialist, your daily responsibilities will include:
* Provide first contact resolutions to customer queries
* Offer specialized customer support through written and phone communication
* Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
* Meet and exceed our customer service quality goals, compliance regulations and productivity targets
* Create amazing customer experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Native or proficient level ofFinnish(C2)
* Advanced level ofEnglish(at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)
* Relocation package
* Competitive wages
* Paid professional training
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
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