Join to apply for the Czech Customer Advisor - Lisbon, Portugal role at Foundever.
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10 months ago Be among the first 25 applicants.
Come and work with us.
Do you want to contribute to outstanding customer service?
Are you Czech native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
We have the perfect opportunity for you!
Your future project: join our Czech Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
* Providing first contact resolutions to customer queries
* Offering specialized customer support through written and phone communication
* Building meaningful relationships, answering customer questions in a courteous, friendly, and professional manner
* Meeting and exceeding our customer service quality goals, compliance regulations, and productivity targets
* Creating an amazing customer experience that people value and we are proud of
* Following management directions and providing feedback
To succeed in the role, you will need to have:
* Native or proficient level of Czech (C2)
* Advanced level of English (at least C1) both verbal and written
* Strong communication skills – excellent phone conversation skills, attentive listening, and superior writing skills
* Analytical and problem-solving skills with strong attention to detail
* A desire to learn and advance, curiosity, and problem-solving skills
* EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Portugal (work on-site in Lisbon)
Benefits include:
* Relocation package
* Competitive wages
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months)
* Growth opportunities through development programs
* Company-wide initiatives, including wellness programs
* Job stability
* Skills and experience growth
* Excellent work culture
Go further with Foundever.
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management
Industries
* Outsourcing and Offshoring Consulting
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