Unlock Opportunities as a Bellman
Embark on a global journey with endless possibilities for growth and development. As a Bellman, you will be part of an extensive global family, working in various countries and immersing yourself in diverse cultures.
Key Responsibilities:
* Provide exceptional service: Greet guests warmly and professionally upon arrival and departure, ensuring they feel welcomed and comfortable.
* Manage guest luggage: Safely handle and store guests' belongings in an organized manner, maintaining their quality.
* Maintain a clean and welcoming environment: Ensure the hotel entrance and lobby remain tidy and well-organized, creating a positive first impression.
* Offer valuable information: Provide detailed information about hotel services, available transportation, and local attractions, showcasing your proactive attitude.
* Collaborate with the front desk: Maintain open communication, staying informed about arrivals, departures, and special guest requests, including VIP arrivals. Respond promptly to any guest request or complaint, ensuring quick and efficient resolution.
Requirements:
* Education: Training in hospitality or tourism is essential.
* Languages: Proficiency in Portuguese is required; knowledge of additional languages is advantageous.
* Skills: Familiarity with hotel operations, customer service techniques, access control, evacuation procedures, and effective communication skills.
* Experience: A minimum of 1 year of experience in a similar position is necessary.
At our organization, we value great professionals who make everyday life easier and exceptional. From junior staff to senior colleagues, everyone contributes uniquely and plays a vital role in making our work environment exceptional.
As a Bellman, you will have opportunities to develop your skills, expand your network, and grow professionally. You will be part of a dynamic team that values collaboration, respect, and open communication.