Global Operations Leader
Our organization is seeking a seasoned professional to lead global operations across infrastructure, reliability, and security.
* Direct and optimize global teams responsible for service delivery, infrastructure, and technical services.
* Establish and report key performance indicators, ensuring platform efficiency and reliability.
* Anticipate potential risks and bottlenecks; drive continuous improvement through automation and process enhancements.
Requirements:
* 10+ years of experience in technology operations, infrastructure, or leadership within SaaS or enterprise environments.
* A proven track record of scaling service delivery functions, including SRE, DevOps, QA, and SecOps teams.
* Strong expertise in observability, reliability engineering, and KPI frameworks.
Key Responsibilities
As a leader in global operations, you will be responsible for developing and implementing strategies to improve the efficiency and reliability of our platforms. This includes leading cross-functional teams, establishing key performance indicators, and driving continuous improvement through automation and process enhancements.
Requirements
To be successful in this role, you will need to have a strong background in technology operations, infrastructure, or leadership within SaaS or enterprise environments. You should have a proven track record of scaling service delivery functions, including SRE, DevOps, QA, and SecOps teams. Additionally, you should have strong expertise in observability, reliability engineering, and KPI frameworks.