Are you fluent in French and passionate about creating exceptional customer experiences? Join our clients vibrant teamremotelywith the option to relocate to beautiful Portugal through a fully supported transition.
What You'll Do
* Deliver top-tier support to customers via phone and email across a variety of inquiries
* Provide accurate, complete information using established procedures
* Own each customer query, ensuring timely resolution and follow-up
* Build meaningful relationships through courteous, professional communication
* Meet and exceed quality, compliance, and productivity goals
* Create experiences customers truly valueand were proud to deliver
* Follow management guidance and contribute feedback for continuous improvement
What's On Offer
* Remote-first role with flexibility to work from anywhere in Portugal
* Relocation support for candidates outside Portugal:
o Flight ticket reimbursement
o Temporary accommodation assistance
* Competitive salary package
* Health coverage and private healthcare
* A multicultural, growth-oriented environment
What Were Looking For
* French: C2 level
* English: B2 level
* Strong problem-solving skills and customer empathy
* Confident in troubleshooting basic tech issues (connectivity, systems, devices)
* Ability to guide customers through complex procedures
* EU citizenship, residence card, or manifest of interest
Ready to Start Your Journey?
Whether you're staying remote or dreaming of Portugal's sunshine, this opportunity combines flexibility, support, and purpose. Apply now and make your next move count.