OverviewGerman-Speaking User Support Coordinator | RemoteJob Openings German-Speaking User Support Coordinator | RemoteAbout the jobGerman-Speaking Customer Service | Remote in PortugalWe're hiringGerman-speaking Customer Service Agentsfor an exciting opportunity supporting a prestigious project.This is aremote position in Portugal, butapplicants must reside in Portugal or ready to relocate in Portugal.RoleCustomer Service Agent (German-speaking)Location : Remote in PortugalResponsibilitiesAssist customers via phone, email, and chat, providing detailed product knowledge and helping them book their dream cruiseHandle sales inquiries with confidence and professionalismGuide clients through available packages, promotions, and upgradesResolve queries and ensure customer satisfaction throughout the booking processUpsell services when appropriate to enhance the overall customer experienceMaintain accurate records of customer interactions and transactionsRequired ProfileFluent in German (C1+) and proficient in English (B2+)Experience in a customer-focused environmentExcellent communication and persuasion skillsAbility to work independentlyEU Passport or valid work permit ( No Visa provided)Opportunity to work from the comfort of your home (regional restrictions apply)Join a vibrant, international team in the travel and tourism industryCareer development and growth in a well-established global client environment