Our client, a global leading IT company, is recruiting for aQuality Analystto join their business inPortugal.
Position Title:
Quality Analyst
Position Type
1 year FTE
Start Date:
ASAP
Location:
Lisbon, Portugal
Contact:
Hemavathi M |
About the Role
As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and photos) as per the defined policies and guidelines.
Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement.
The responsibility includes review and rating user generated content in the Ads environment, providing written explanation, along with ensuring that it adheres to the client provided guidelines.
Roles and Responsibilities
Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies and guidelines
Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations
Rate and provide clear reasoning while ensuring adherence to guidelines
Ensure consistency in rating decisions
Participate in internal training
Attend calibration sessions/calls
Supporting other projects outside of your core project, as and when required,
Re-writing prompts or responses
Skills Requirements & Qualifications
Native Language
University Degree (preferred) with 1-2 years of relevant work experience in either Ads moderation or content moderation
Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
Comfortable with G suite, especially Google Sheets
Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
Knowledge of established guidelines and best practices for content moderation.
Experience in evaluating and comparing content from different sources.
Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent.
Research skills to evaluate content accuracy and identify trustworthy sources.
Critical thinking skills to identify biases, inconsistencies, and limitations
Attention to detail to review content as per ethical/legal standards.
Language requirement
German
Norwegian
Danish
Finnish