Fraud Strategy Lead Job Overview
As a Fraud Strategy Lead, you will play a pivotal role in safeguarding the integrity of our platform and clients by identifying and mitigating fraud risks across our suite of products and services. You will be responsible for developing and enhancing fraud detection and risk mitigation strategies, with a focus on identity fraud, payments fraud, account takeover (ATO) and fraud incident investigation, all while ensuring that decisions are based on robust analytics and large-scale data sets.
The ideal candidate will possess at least 6 years of experience in fraud management in related industries. They will have expert knowledge of fraud, financial crime, and regulatory changes across crypto, payments and e-commerce. Additionally, they will have strong understanding and ability with SQL and business analytics tools, such as Looker or Tableau. Strong decision-making skills and self-discipline are essential for this role.
Responsibilities include developing in-depth knowledge of our data sources, user behavior and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy; providing Fraud subject matter expertise on new market launches, new products and services and new payment methods to ensure that fraud mitigation requirements are met; setting up and owning a Fraud Risk Management program conducting regular fraud risk assessments, reporting high impact findings to key stakeholders across the business; defining and monitoring key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long term Trust & Safety strategy; providing reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud; assisting in the development of new tools for uses in fraud detection and prevention; assisting in key vendor management activities across Trust & Safety; building out a robust governance framework to oversee the high impact, operational activities within Trust & Safety; working effectively with team members and leadership by fraud strategy and sharing ideas and knowledge in a constructive and positive manner; and championing fraud awareness across our organization and creating a trusted network of peers across the company.
Benefits include equity package, unlimited holidays, paid parental leave, annual training budget, home office setup allowance, monthly budget to spend on our products, working in a disruptive and fast-growing industry where the possibilities are endless, freedom, autonomy and responsibility.