Emagine is seeking a Marketing Cloud Junior Developer / Business Analyst to join a dynamic team in Porto, supporting transactional messaging solutions and bridging the gap between business and technical teams.
This is an excellent opportunity for a junior professional to gain hands-on experience with Salesforce Marketing Cloud, including transactional communications, customer journeys, and agile product teams in a collaborative environment.
Your main responsibilities:
* Support the setup and configuration of transactional emails (templates, validation, adjustments)
* Assist in managing and updating transactional messaging solutions
* Contribute to the creation and optimization of transactional journeys
* Provide 3rd level support for production issues related to transactional communications
* Collaborate with business stakeholders to understand requirements and translate them into actionable tasks
* Support backlog refinement and help define user stories with the Product Owner
* Act as a bridge between business teams and the Scrum development team
* Ensure business needs are clearly communicated and implemented
* Assist in testing and validating solutions before deployment
You bring:
* 1–2 years of experience with Salesforce Marketing Cloud
* Basic understanding of transactional communications and email journeys
* Exposure to Business Analysis methodologies (Agile/Scrum preferred)
* Strong communication skills and ability to work with both technical and non-technical stakeholders
* Analytical mindset and problem-solving skills
* Ability to work in a collaborative team environment
Must have:
* Hands-on experience with Salesforce Marketing Cloud
* Experience with email templates and/or transactional messaging
* Basic understanding of customer journeys/automation flows
Nice to have:
* Experience with Business Analysis (BA) methodologies
* Familiarity with Agile/Scrum environments
* Experience supporting production issues
* Basic knowledge of HTML for email templates