Customer Service Representative - German speaker
Customer Service Representative - German speaker
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We are recruiting a customer service agent fluent in German, to assist consumers with questions and doubts when using the Nespresso's products and services. You'll resolve possible customer queries, recommend solutions and guide the customers.
A Day in the life of...
- Welcoming customers and identifying their needs;
- Respond to customer queries phone and written channels in a timely and accurate way;
- Provide the best support for the customer
What Will Make You Successful
- Advanced Spoken and Written Knowledge on German and English
- Experience as a Customer Support Specialist or similar CS role
- Good relational and communication skills
What We Offer
- Flexible working environment
- Meal Card
Seniority level
- Seniority level
Not Applicable
Employment type
- Employment type
Full-time
Job function
- Job function
Customer Service
- Industries
Retail
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