German-Speaking Customer Service Agent | Lisbon, PortugalRelocation Support for Work-Permitted Candidates How to Apply Send your CV tocan.dinler@cbtalents.orgor Use Application Form Join an international customer experience team supportingglobal digital platforms across industries including technology solutions, e-commerce, risk & fraud prevention, and insurance services. We are currently hiringGerman-speaking Customer Service Agents for several exciting international projects in Lisbon. In this role, you will assist customers with inquiries, resolve issues, and ensure a smooth and high-quality user experience across different platforms and services. This opportunity is ideal for candidates who enjoyproblem-solving, customer interaction, and working in a dynamic multicultural environment. What You'll DoProvide customer support viaphone, chat, and emailin German Assist customers withservice inquiries, account questions, and troubleshooting Handle customer cases with professionalism and attention to detail Maintain accurate documentation in internal systems Investigate and resolve issues following platform guidelines Work collaboratively with internal teams to ensure excellent customer experience What We're Looking ForC1/C2 German (mandatory) English B2 or higher Strong communication and customer service skills Ability to work in afast-paced international environment Strong analytical and problem-solving abilities Comfortable working with digital tools and systems Additional project-specific advantages: Experience or knowledge indigital marketing or web design Experience infraud investigation, risk analysis, or e-commerce support Strong attention to detail and investigative mindset Experience withMicrosoft Word and Excel Work SchedulesSchedules vary depending on the project: Sunday – Friday | 05:00 – 20:00 (rotational shifts) Days Off: Saturday + 1 rotational day Uber support up to €25 for early shifts Monday – Sunday | 08:00 – 23:00 (rotational shifts) 2 rotational days off Monday – Friday | 07:30 – 20:00 (rotational shifts) Weekends off Monday – Sunday | 08:00 – 17:00 or 09:00 – 18:00 (rotational shifts) Future possibility of24/7 operations Salary & BenefitsPerformance Bonus:up to €100/month (11 months) Attendance Bonus:up to €180/month (11 months) Additional benefits: Health insurance from day 1 (fully covered after 6 months) Paid training and onboarding International working environment in Lisbon If you're ready to build an international career in Lisbon and work with global platforms across exciting industries, apply now and become part of a team where your language skills truly make an impact...#J-18808-Ljbffr