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Trade buyers account manager

Vila Nova de Gaia
Curiouz
Trader
Anunciada dia 5 julho
Descrição

About Curiouz Curiouz is a design-driven platform reimagining how vintage and antique furniture is sourced, discovered, and traded. With a focus on sustainability, trust, and timeless design, we curate unique pieces with soul and story for a new generation of interior designers and collectors across Europe, the UK, and the USA. We are growing fast and are looking for someone passionate about interiors, logistics, and relationship building to help scale our presence among interior designers and trade buyers globally. Role Overview As Trade Buyers Account Manager, you’ll lead the acquisition and management of trade clients — primarily interior designers — while supporting the full order journey from product sourcing to final delivery. You’ll work cross-functionally with operations and tech to ensure a seamless customer experience and play a key role in developing our B2B strategy. This role is hybrid, based in Porto, Portugal (3 days/week in our office). What You'll Do Sales & Relationship Building: Act as the main point of contact for interior design firms and trade buyers across the EU, UK, and US Drive the acquisition of new trade clients, primarily interior designers, and convert leads into long-term accounts Present and promote our vintage and antique inventory aligned with client needs and trends Build strong, lasting relationships through tailored support, proactive outreach, and consistent follow-up Order Management & Operations: Coordinate all aspects of order processing, from initial inquiry to final delivery Liaise with operations and sellers to confirm availability, pricing, and delivery timelines Work closely with our COO on fulfillment strategy, performance insights, and delivery improvements Maintain clear documentation of all transactions, logistics steps, and communications Develop and maintain a growing network of logistics partners for global shipments Tools & Reporting: Use CRM tools (Salesforce preferred) to track and manage leads, accounts, and conversions Monitor and report on key KPIs, lead conversion rates, and buyer feedback weekly Collaborate with the Tech team to improve features tied to trade buying, purchasing flow, and order tracking Flag any delays, inconsistencies, or friction in the order process and propose solutions What We're Looking For: Native-level English is required to communicate with our clients Fluency in French a nice-to-have Portuguese is essential to communicate with our internal team Previous experience working with CRM systems (Salesforce is a strong plus) Experience in sales, trade relationships, or client services — preferably in the furniture, interior design, and related-logistics industries Strong organizational and multitasking skills; ability to manage multiple orders and client accounts simultaneously Familiarity with interior design workflows and/or logistics across the EU and US is a big plus Comfortable in a startup or high-growth environment, able to adapt quickly and propose process improvements Confident communicator, both written and verbal, with a solutions-oriented mindset Why Join Curiouz? Be part of a company at the forefront of sustainable interiors and vintage design Work in a creative, international team reshaping an industry Contribute meaningfully to growth strategy, client success, and operational excellence Hybrid setup with a beautiful office in Porto, flexibility, and lots of room to grow To Apply: Send your CV and a short intro (or video) to info@curiouz.com, telling us why this role excites you and what you’d bring to the Curiouz team.

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