Leadership Role in Hospitality
The ideal candidate will be responsible for overseeing operations, planning initiatives, managing resources, analyzing financial metrics, and promoting hotel services.
* Main Responsibilities:
* Supervise and set clear objectives for front-desk staff, kitchen team, housekeeping staff, administrative personnel etc.
* Develop and implement strategies for efficient operational management.
* Support budget management, analyze financial data, and monitor sales/profits.
* Design and execute plans to promote hotel services.
* Communicate with customers, address maintenance issues, and collaborate with external partners.
* Regularly inspect facilities and enforce health and safety standards.
Requirements:
* Proven experience as Operations Manager in a high-end environment.
* Proficiency in English, understanding of hospitality industry best practices.
* Working knowledge of MS Office, hotel management software an advantage.
* Exceptional customer service skills, business acumen, decision-making and problem-solving abilities.
* Degree in Business Administration, Hospitality Management or relevant field.