Customer Service Representative (M/F) Part Time2025-03-11 Lisboa Call Center, Apoio Ao Cliente Ref: 155-003118-1
We are looking for a Customer Service Representative (M/F) with English and French language skills.
Job description: Working in Operations, you'll be at the heart of everything we do - helping our customers.Talk to our customers over the phone or via email, resolving their queries and perhaps engaging with other suppliers too.Taking full responsibility for all issues that you come across, you'll be delivering end-to-end customer service.Every day, you'll be tasked with bringing about awesome solutions while keeping up with rapid changes as we grow.A committed team player.Ability to think on your feet in a fast-paced environment.Confidence in making important decisions.Expect the unexpected.What we would love to hear from you: Excited to help customers - Customers are at the centre of everything we do.
Everyone across the business deals with customers, and it will be your main responsibility to keep our customers impressed and excited about being their energy supplier.Open-minded - We're a rapidly growing company, which means sometimes things go wrong.
We take everything as a learning curve and expect you to be proactive in spotting weak areas and suggesting improvements.Approachable - Everything we do in operations is built around teamwork.
We expect everyone to be a team player.Inclusive - We are looking to continue building our inclusive culture full of enthusiastic, unique, and diverse people from all backgrounds.Dedicated to sustainability - As a renewable energy supplier, we seek individuals who are committed to making a positive impact against climate change.Committed to improvement - We are looking for people who will actively seek ways to improve the customer experience.A strong work ethic - A role in operations is fast-paced and can be challenging.
We're looking for responsible individuals who are dedicated to achieving their goals.Minimum Requirements: Fluent in English and French is mandatory.Experience in customer service or back office.The conditions: The working model will be hybrid.
During the first 2 months, you will work in the office, especially during the training month.
In the office regime, it will be 2 days in the office and 3 days working from home.
Part Time: 20 hours per week - Monday to Friday - From 8 a.m. until 12 p.m.
The values: 600€ VB + 50€ allowance (Every 3 months).
Office: Lisbon.
If you are interested in this position, please send your application.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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