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Dutch Customer Support Specialist in Portugal (Fully Remote), Algarve, Portugal
Client:
Cross Border Talents
Location:
Algarve, Portugal
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
2f9339ce5921
Job Views:
2
Posted:
10.05.2025
Expiry Date:
24.06.2025
Job Description:
Advance Your Career in Customer Support!
Are you passionate about problem-solving and making a difference in people’s everyday experiences? We’re seeking a motivated Customer Support Specialist to join our dynamic team! If you thrive in fast-paced settings and value building meaningful connections, this could be the perfect role for you.
Role Overview:
As a Customer Support Specialist, you’ll assist customers via phone, chat, email, and social media, addressing account queries, technical challenges, and transaction issues. Your goal is to provide seamless, efficient, and positive experiences with every interaction.
Key Responsibilities:
* Deliver excellent support across communication channels
* Assist customers with account setup, verification, login issues, and payments
* Troubleshoot technical problems professionally and promptly
* Serve as a reliable contact, especially for clients in the sports sector
* Build strong relationships through empathetic communication
* Follow internal guidelines and maintain high service standards
* Suggest process improvements to enhance customer satisfaction and efficiency
Requirements:
* Fluent in Dutch (C2 level)
* EU Citizenship or Portuguese Residency Card
* 0-1 year experience in customer support
* Strong leadership, analytical, and communication skills
* Eager to learn and grow
Why Join Us:
* Competitive Salary: Attractive compensation reflecting your skills and contributions
* Meal Allowance: To keep you energized during work hours
* Health and Life Insurance: Comprehensive coverage for your well-being
Remote Work: Enjoy the flexibility of working from home
* Relocation Package: Support for a smooth transition if relocating
Ready to take on this exciting opportunity? Apply today, and let’s connect!
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