* 7+ years of experience as a Business Analyst in IT, consulting, or business transformation environments.
* Strong experience with requirements gathering, business process modeling, and stakeholder management.
* Proficiency in tools such as:
* JIRA / Confluence
* Microsoft Visio / Lucidchart
* Excel, PowerPoint
* Balsamiq / Figma / Wireframing tools (optional)
* Solid understanding of SDLC, Agile, Scrum, and/or Waterfall methodologies.
* Experience in preparing BRDs, FRDs, and user stories.
* Strong analytical, problem-solving, and decision-making capabilities.
* Excellent verbal and written communication skills.