Start: 11.09.25 Italian remote, French on-site
18.09.: German remote
2000€ Welcome Bonus for German remote
Shifts:
Monday to Sunday - Rotative shifts within the schedule below:
Monday to Friday: 08:00h - 18:00h
Saturday and Sunday 08:00h - 17:00h
(occasionally you must have availability from 08:00h - 19:00h)
Tasks:
Inbound calls
Sell cruises packages
Cross-Sell or Upsell cruises packages and associated products
Customer support for post-booking and booking management
Support travel agents with bookings and booking management
Support customer with information about a range of questions like destination, boats, documentations, prices etc.
Profile:
German C2 and / English B2
Sales experience mandatory
already living in Portugal (any location in mainland Portugal),
* Previous Contact Centre or Customer Service experience (preferable).
Previous experience in sales, tourism and/or travel agencies is a plus.
Have proved digital skills and diligent worker.
Have high attention to detail and problem-solving mindset.
Have the ability to effectively communicate, both written and verbally.
Being skilled in multi-tasking is essential.
Benefits:
* Excellent remuneration package based on experience, skills and performance
* Life Insurance
* Meal allowance + Transport allowance
* Private health insurance
* Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
Accomodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)