The assigned resources will typically support Go-Live and Hypercare phases - providing hands-on assistance on the shop floor and in warehouses for both key users and end users - alongside delivering training as needed. Specifically, their responsibilities include:
Planning, delivering, and refining training programs for all relevant stakeholders
Creating training materials in the local language (Portuguese)
Offering technical support to operational areas, including troubleshooting and preparing documentation to drive standardization
Carrying out continuous improvement initiatives focused on Warehouse Management and Outbound Logistics processes
Providing Go-Live, Hypercare, and post-implementation stabilization support to key and end users in the local language
Have experience on:
SAP Embedded EWM Logistics Specialist
Strong expertise in logistics processes
In-depth practical knowledge of SAP Embedded EWM, particularly in manufacturing environments
Solid working knowledge of SAP ERP/R3 and S4/HANA systems
Proven experience applying project management methodologies and participating in project rollouts
Skilled in conducting user training and performing testing activities
Proficient in Portuguese (C2 level) and fluent in English (minimum B2 level)
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