Are you fluent in German and looking for your next career move?We are looking for motivated professionals to join our dynamic back-office team. As part of a market leader in the automotive insurance industry, you will play a key role in managing essential policy operations. If you thrive in fast-paced, international environments and are looking for professional growth, we want to hear from you.responsabilidades chave Your role:Ensure proper registration records in the information systems;Manage automotive claim repair following contract coverage;Check the admissibility of requests;Contact by phone all departments needed;Contact by mail all departments needed;Analyze records and check insurability and the financial risk based on their knowledge and tools to support the decision in accordance with the procedures and the rules of delegation;Notify the decisions to customers and/or business partners;Ensure administrative management of all operations prearranged;Ensure compliance with established standards of quality, security and control operations and risk management as defined in the working procedures;Guarantee a healthy team spirit;Demonstrate a professional response to stress;Guarantee the continuity and stability of team;Propose improvements to working methods and assist in the implementation of these improvements;Be source of proposals and suggestions in order to improve daily work;Ensure the feedback to the hierarchy and alert when necessary;Contribute to the proper functioning of the team, particularly in terms of knowledge sharing and maintenance of good working relations between the teams, customers and suppliers;Ensure compliance with professional secrecy data confidentiality;competências Your skills:High-school diploma or higherHigh fluency of the German language (level C1 minimum)Excellent English skills (B2 level minimum)Availability to work in a hybrid system and go to the office in Matosinhos, PortoDrive to learn and grow within the insurance fieldWillingness to be part of a multicultural and dynamic teamprincipais benefícios What you receive:Base salary: €1300-€1350 gross/month (depending on experience)Daily meal allowance: €12Life insuranceHealth insuranceSchedules form 9:00 am to 6:00 pm Monday to Friday and on bank holidays.First month on site, with the possibility of a hybrid work at a later dateLocation: Porto, Portugal#J-18808-Ljbffr