We are looking for an Event Management System Specialist to support our organization. The ideal candidate will have experience with implementing and configuring event management systems, working remotely or in a hybrid model.
Key Responsibilities:
* System Support: Provide timely assistance to business teams with the system and respond quickly to functional questions.
* Configuration: Configure and parameterize the platform according to operational requirements.
* Needs Analysis: Translate event managers' needs into concrete system settings and workflows.
* System Management: Manage system functionalities including layouts, custom fields, business rules, and permissions.
* Consistency: Ensure consistency and coherence of configurations across the organization.
* Collaboration: Collaborate with the IT team on technical or structural issues.
* User Training: Deliver training sessions and build user competence within the organization.
* Liaison: Act as the main liaison between business stakeholders and the system.
What We're Looking For:
* Expertise: Proven expertise with event management systems, ideally in implementation, configuration, and daily operations.
* Understanding: Strong understanding of event, venue, and operations management workflows.
* Interpretation: Ability to interpret operational requirements and translate them into functional configurations.
* Advanced Features: Knowledge of advanced system features (layouts, custom fields, rules, permissions).
* Communication Skills: Excellent communication skills with both technical and operational teams.
* Problem-Solving Orientation: Structured thinking, autonomy, and strong problem-solving orientation.
* Language Proficiency: Proficiency in English is required.