Job Description:
- Strong knowledge of SAP AMS processes and service delivery frameworks.
- Expertise in SAP modules such as S/4HANA and Solution Manager
- Familiarity with ITIL, Agile, and DevOps methodologies
- Experience in cloud-based SAP solutions
- Excellent communication skills (verbal & written).
- Strong problem-solving abilities and decision-making skills.
- Leadership & team management experience.
- Customer-centric approach with a focus on service excellence.