API Management Platform Expert
We are seeking an experienced API Management Platform Expert to join our team of IT professionals supporting a leading partner in the insurance sector.
This position involves working in an international environment, delivering and maintaining mission-critical solutions for API platform operations.
Key Responsibilities
* Provide day-to-day operations support and platform maintenance.
* Handle incident, problem, and change management activities.
* Perform SSL configuration and certificate lifecycle management.
* Conduct system capacity planning and proactive monitoring.
* Administer system patches in compliance with internal standards.
* Review system logs and address performance or reliability concerns.
* Translate business requirements into technical specifications and solutions.
* Contribute to design, build, testing, and deployment phases.
* Deliver complete and timely documentation.
* Support and manage test phases, including defect resolution processes.
Technical Skills
Must Have:
* 3–7 years' experience with MuleSoft platform management.
* Experience with MuleSoft FlexGateway.
* Experience with MuleSoft Anypoint API Community Manager (ACM).
* Proficiency in API security standards (OAuth, OpenID) and access control mechanisms.
* Docker and OpenShift environments.
* Strong knowledge of Linux systems (Red Hat), scripting, and system administration.
* Familiarity with Infrastructure as Code tools: Terraform, ArgoCD, TEKTON / Kino.
Nice to Have:
* Familiarity with XML, XSD, WSDL, WS-* protocols.
* Java, JSON, and JVM tuning experience (JMX).
* Understanding of basic network concepts (firewalls, Load Balancer, Virtual IPs).
* Security lifecycle management for digital certificates.
* User-level experience with SOAPUI, Postman.
* Experience with GitHub and version control tools.
Soft Skills and Qualifications
* Bachelor's degree in Computer Science, Engineering, or related field.
* Experience collaborating with internal and external stakeholders in a multinational environment.
* Strong communication skills (verbal and written).
* Ability to explain technical details clearly and adapt to different audiences.
* Proactive problem-solving and influencing abilities.
* Capable of working both independently and in cross-functional teams.
* Willingness to support offshore Tier-3 teams when needed.
* Flexibility to occasionally work outside regular business hours.
Language Skills
* English: Proficient (C1 level – CEFR)
* French and/or Portuguese: Independent user – an advantage
Occasional short-term international travel may be required. Hybrid work policy: minimum of 2 days per week onsite.