Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us.
We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
Benefits may vary with employment status.
To see our full list of Team Member Benefits please visit our career site: DescriptionHard Rock International, spirited & authentic, a global brand that continues to expand around the world.
Since ****, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock!
Primary Responsibilities- Write and negotiate sales and marketing contracts according to Corporate procedures.
- Assemble the Cafe Event Calendar and Brand Calendar.
- Report weekly occupancy reporting programs by working with local hotel Concierge.
- Communicate and follow up with Group Travel Planners and marketing partners.
- Administer package programs.
- Ensure receipt of payment from client by following Corporate procedures.
- Maintain sales and marketing tools and equipment (banners, linens, skirting, etc.).
- Update the "cafe" website and communicate with Support Center On-Line Marketing team.
- Partner with Sales & Marketing Manager in prospecting calls to corporate accounts, convention/meeting organizers, and previous bookings.
- Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
- Attend trade shows as approved by cafe budget and Corporate Sales and Marketing departments.
- Liaise between Support Center Sales & Marketing departments and the cafe.
- Work with SM, GM, and KM to ensure that contract/menu is executable.
- Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
- Coordinate operations between departments.
- Attend client functions, marketing events, and designated parties to provide support and representation of the department.
- Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture, and spirit that make Hard Rock unique.
- Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
- Maintain high morale.Experience, Education, and CertificationsSome college coursework completion.Skills- Presentation of a professional image to guests, clients, and potential function coordinators.
- Composure during stressful events.
- Possession of a take-charge attitude tempered with diplomacy.
- Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
- Must possess strong communication and listening skills, excellent reading and writing.
- Comprehend professional language, either written or spoken, to communicate.
- Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
- Multiple language abilities a plus, fluency in English required.
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