Job Description | Slovak Customer Service Agent Konecta is a multinational company specialized in Business Process Outsourcing (BPO), focused on quality, operational excellence, and innovation, with a strong commitment to people and society.We are looking for a Slovak-speaking Customer Service Agent to join a dynamic project in Lisbon. This role is key in delivering high-quality support and ensuring customer satisfaction across all interactions. If you are customer-oriented, communicative, and enjoy solving problems... this opportunity is for youResponsibilities Handle customer interactions via phone, email, and chat in Slovak Provide accurate and timely information to customersResolve issues efficiently while ensuring customer satisfactionFollow company procedures and quality standardsMaintain a high level of professionalism in all interactionsCollaborate with team members and other departmentsProfile We're Looking For Fluent or native level of Slovak Good level of English (mandatory for training and internal communication) Previous experience in customer service (preferred)Strong communication and problem-solving skillsAbility to work in a fast-paced environmentTeam player with a proactive attitudeWhat We OfferIntegration into a stable and growing projectInitial training and continuous supportCompetitive salary + meal allowance + benefitsReal opportunities for career growthJoin a team where your contribution matters, your voice is heard, and your growth is supported.