Unlock a world of opportunities with our Customer & Technical Support role!
* Deliver top-notch technical support and troubleshooting for medical devices, ensuring accuracy and empathy in every interaction.
We're looking for skilled professionals who can manage order intake, provide multichannel support (calls, email, chat, SMS), and accurately document customer contacts. If you have excellent communication skills, strong problem-solving abilities, and are fluent in Italian with a C1 level in English...
1. The ideal candidate will be able to work independently yet collaboratively as part of our global team.
2. An understanding of healthcare or diabetes devices is a plus but not required.
What You'll Do:
Daily Responsibilities:
You will be responsible for delivering exceptional Customer & Technical Support solutions while adhering to company guidelines. This includes managing orders from start to finish while maintaining high levels of customer satisfaction through empathetic listening skills...
* A knack for active listening is essential to resolve client issues effectively
[(and adapt quickly)] Experience the power that comes with this challenging career! At [our organization], we believe that providing equal employment opportunities fosters an inclusive environment where all voices are heard...