The Guest Relations role atJNcQUOI Deli Comportais responsible for ensuring an exceptional, personalized, and seamless guest experience from arrival to departure.
This position acts as the key point of contact for VIP guests, members, and high-profile clients, maintaining the highest standards of luxury hospitality, discretion, and service excellence aligned with the JNcQUOI brand.
Main ResponsibilitiesWelcome guests and ensure a smooth arrival and departure experience
Manage VIP guests and special requests with discretion and attention to detail
Coordinate with restaurant, bar, and beach teams to ensure service excellence
Handle guest feedback and resolve issues professionally
Maintain accurate guest profiles and preferences
ProfileExperience in luxury hospitality, beach clubs, or 5-star hotels
Strong communication and interpersonal skills
High level of discretion and emotional intelligence
Fluent in Portuguese and English (additional languages are valued)
Flexible availability, including weekends and peak season
What We OfferOpportunity to join a leading luxury lifestyle and hospitality brand
Dynamic and collaborative team environment
Professional growth and development opportunities
Accommodation provided
We are looking for passionate and creative professionals who thrive in a fast-paced, high-end hospitality environment.
Interested?
Apply by sending us your CV!
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