About the job
IT Team Leader mission is to provide direction and set the organization for the team, by providing guidelines and constructing processes, as well as guiding the team members to reach business goals.
As the first line in charge of people development, has the mission support the team throughout the path in the organization, in terms of performance, motivation and professional growth.
Additionally monitor IT resources and the operational management of such resources.
Activities cover technical and application environments
Your Main Activities Are
Manage the activity from a business and team management standpoint, providing estimations and planning for activities in development, reporting of the necessary KPI of the activity and ensure team alignment in the proper accomplishment of the team's results
Be an active contributor in the development of new projects and stakeholder's relationship, while acting as well in the support of transversal projects designed to foster the overall efficiency objectives
Support, develop and empower team members, focusing the attention on their individual skillset, aspirations and development needs, in order to capacitate them to the current role and future challenges
Management of all team members and organization related topics: Workload planning and distribution (including management of staff holidays, absences, back-ups schemes), follow up on recruitment processes, mobility's and newcomers;
evaluate daily work andwrite annual appraisals;
follow up on eachgroupmember's performance and motivation
Monitors and analyzes warnings of IT resources by processing technical / functional warnings or escalates them
Incorporates instructions from ADM for non-operational incidents and tracks and notifies malfunctions
Processes requests for specific actions (processing, extraction, specific work, among others
Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting
Provide support to users of the systems in a timely and efficient manner
Build and maintain a knowledge base regarding support issues and their resolution
Build a working knowledge of the systems and business area in order to provide a high level of support
Processes requests for specific actions (processing, extraction, specific work, among others
Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting
Prepare environments for releases and ensuring that the implementation and pre-production tests are carried out
Act as a reference in the function and capitalize on the gathered experience to share knowledge, train and coach others
Profile and Skills to Success
Bachelor's degree in Information Technology and Computer Science
At least 5 years of Experience in Information Technology
Knowledge of Financial Markets
Knowledge of ITIL, Linux, Unix or Oracle PLSQL
Fluent in English
Personal Impact/Ability to influence
Ability to inspire others & generate people's commitment
#LI-Hybrid
Why joining BNP Paribas?
·Leading banking institution
BNP Paribas is the European Union's leading bank, and key player in international banking.
It operates in 63 countries and has nearly ******* employees, including more than ******* in Europe.
·Our presence in Portugal
In Portugal since ****, BNP Paribas today has more than ***** employees, distributed across the Group's 10 business entities established in the country.
Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
·International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.
BNP Paribas holds key positions in its three core operating divisions:
Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines;
Investment & Protection Servicesthat include specialised businesses offering a wide range of savings, investment and protection services;
Corporate & Institutional Bankingdivision that offers tailored financial solutions for corporate and institutional clients.
·Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers.
We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation.
Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.
We strive to reflect the society we live in, while keeping with the image of our clients.
·Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest.
We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally.
Only through this balance we may all be at our best while working.
·Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration.
Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.
To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit in a new tab)
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.