Job Title: Product Owner Customer Portal
Location: Mafra, Lisbon
Work Regime: Full-time & Hybrid
Overview / Summary:
We are looking for a highly skilled and motivated Product Owner to lead the development and continuous improvement of our Customer Portal in Germany and Austria. The portal serves as the central online platform for business customers, providing essential information and support for parcel shipping.
As part of a broader digital transformation, you will play a key role in replacing legacy systems, building a modern technological foundation, and implementing innovative digital processes in collaboration with internal stakeholders and business customers. Working with an agile, international team, you will bring the product vision to life and drive its ongoing evolution.
Responsibilities and Tasks:
* Ideation and validation of new features with business stakeholders and customers;
* Create and deliver value driven Product Roadmap in close collaboration with the development team;
* Replacement and modernization of legacy systems;
* Continuous alignment and collaboration with other product teams across the organization;
* Championing agile principles and fostering a culture of innovation and continuous improvement.
Requirements
Mandatory Requirements:
* Proven experience as a Product Owner, ideally with a focus on digital platforms, e-commerce portals, or customer-facing applications.
* Experience with heterogeneous system landscapes and B2X environments is desirable.
* Technical understanding, especially in frontend development and API integration.
* Confidence to use agile methods (Scrum, Kanban) and tools such as Jira and Confluence.
Interpersonal Skills:
* A value creation mindset focused on delivering tangible benefits to our business customers.
* Excellent communication and soft skills: proactively approaches stakeholders and drives collaboration of teams.
* Curiosity and drive to understand the German and Austrian parcel logistics market.
* Willingness to travel to Germany on a regular basis as needed (approximately 6–8 times a year).
Languages:
* Very good English (C1) in spoken and written form.
* German is a plus.
Stack Tech:
* Frontend development and API integration.
Complementary Requirements:
* Professional experience in the logistics sector.
Benefits
Important:
* Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
* Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.
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