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If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!
Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.
The Work You’ll Do:
As part of Sovos CloudOps/engineering organization, you will be responsible for optimizing the performance and scalability of Sovos SaaS offering. You will have many opportunities to bring tremendous impact to our products and customer experience while constantly learning new technology.
More specifically you will:
1. Build and enhance monitoring/observability frameworks that track, trend, and alert on KPIs and critical transactions of applications, infrastructure, and multiple Cloud services.
2. Research and select Application Performance Management tools and strategies for SaaS products, services, and cloud infrastructure.
3. Troubleshoot and debug issues in globally distributed SaaS applications, multi-cloud environments, perform disaster recovery, and conduct root cause analysis.
4. Develop innovative methods to measure, monitor, and report on application and infrastructure performance health.
5. Scale systems sustainably through automation and push for changes that improve reliability and velocity.
6. Automate repetitive tasks to streamline operations.
7. Build and improve infrastructure frameworks and provide metrics to understand and proactively address performance issues.
8. Operate internal testing infrastructure and escalate bugs to development teams.
9. Collaborate with developers, architects, product management, operations, and cross-functional teams to achieve objectives.
What We Need From You:
1. Passion for solving monitoring, performance, and scalability challenges.
2. Experience with SaaS architecture, especially in monitoring, scalability, capacity, and performance optimization.
3. Background in high-performance computing, SLOs, SLIs, and distributed systems.
4. Strong analytical, debugging, and performance metrics skills.
5. BSc in Computer Science with 7+ years of experience in SRE, testing, performance, or software engineering.
6. Fluent in English (written and verbal).
7. Effective communication skills, problem-solving abilities, and proficiency with technology tools.
What Does Sovos Offer You?
The tools to enhance your life — because we want you to enjoy your life outside and inside work!
* Opportunity to work with a global team
* Bi-weekly meeting-free days
* Recognition through training and development programs
Sovos is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law. We encourage everyone to bring their whole selves to work.
Company Background:
Sovos provides tax, compliance, and trust solutions that help businesses navigate an increasingly regulated world confidently. Our scalable, cloud-based platform integrates with business applications and government processes, serving over 100,000 customers in more than 100 countries, including half of the Fortune 500. Founded in 1979, Sovos operates across the Americas and Europe and is owned by Hg and TA Associates. More info at www.sovos.com.
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