Do you speak
fluent French
and want to launch or advance your customer service career in Portugal We are hiring dedicated
Customer Care Experts
to provide top-tier support for a leading global
home appliance brand
.
This position offers fantastic flexibility: you can work
on-site at our state-of-the-art office in Lisbon
or
remotely
from anywhere else provided you are currently living in Portugal.
What You Will Do
You will be the vital link between the company and its French-speaking customers. Your daily tasks involve handling communications (via
phone email and chat
) to:
Solve problems
and offer solutions related to product use technical issues and troubleshooting.
Provide detailed product information and efficiently manage all
after-sales requests
.
Ensure every customer interaction is positive professional and properly logged in the CRM system.
What We Are Looking For
Exceptional French:
You must have
native or near-native fluency (C2)
in reading writing and speaking French.
Solid English:
A minimum of
B2 level
proficiency in English is required for internal communication and training.
Legal Status:
Must be authorized to work legally in Portugal.
Experience:
Previous customer service or call center experience is great but
not essential
. We provide comprehensive
paid training
for all new hires!
Schedule and Comprehensive Perks
Your work schedule will be
rotational
covering shifts between
7:00 AM and 7:00 PM Monday through Saturday
. Youll receive
Sunday
off plus one additional rotating day off during the week.
We value our team members and offer:
A
competitive salary
package.
Meal and Transport Allowances
.
Full
Private Health Insurance
(after the initial period).
All necessary
equipment
provided by the company.
Clear pathways for
career progression
and professional growth.
Exclusive Relocation Offer
If you are moving to Lisbon specifically for this job we offer extensive support including:
Reimbursement of your flight ticket
to Portugal.
A
private room in a shared company apartment
for the
first 12 months
of employment.
Ready to put your French skills to work in a challenging and rewarding environment